Favors, custom and large orders require at least 2 weeks lead time and are shipped according to the agreed upon timeframe. For non-custom gift box orders under 50 cookies, we ship on Mondays, Tuesdays and Wednesdays to ensure that your cookies aren’t left to sit in a post office over the weekend. While your cookies will still be fresh should this occur, we like our recipient to enjoy them as quickly as possible!
Order by 12 Noon CST on/Ship by:
Rush orders for ANY order, gift box, custom or favors will incur a 25% rush order fee. If your order is not a rush order, but you do want your order to arrive on a particular date, please be sure to let us know in the memo field of your order or contact us directly at 773-677-6309.
United States Postal Service 2-3 day priority mail is our standard method of shipping, and single gift box order shipping prices range from $5 to $12. If you wish to utilize overnight shipping via USPS or any other method, we will accommodate that at cost incurred by you, the customer, and may range in cost from $20 to $40. Cookies are carefully packaged to avoid breakage/damage.
If you live in the Chicago area, you are more than welcome to pick up your order to avoid the high cost of shipping. If ordering online, be sure to check the “Local Pickup” option. If ordering favors or custom design cookies, be sure to mention it when we discuss your order.
Shipping favors is much more delicate than gift box cookies, and requires adequate padding to ensure favors arrive in one piece. Because the number of cookie favors vary with each order, we determine the cost of shipping on a per order basis. Once the number of favors has been established, we send an invoice with total cookie costs + estimated shipping costs. If actual shipping costs are lower than the quoted price, the customer is refunded the amount. Higher, and we cover the cost.
Our cookies are each carefully hand-decorated and reflect creative and quality craftsmanship that our customers have grown to expect, which also keeps them coming back. Our cookies have not and will not ever be produced in mass by machines. Cookies vary in price due to the level of design detail as well as the size of the cookie.
Cookies range in size from as small as 1 inch, to as big as 5 inches. Whenever possible, a size description is included in all cookie descriptions, and most pictures include a penny or another familiar item to help you gauge the real-life size of the cookie.
Traditional cookies: Sugar, eggs, butter, pure vanilla extract, flour, and salt.
Chocolate cookies: Sugar, eggs, butter, pure vanilla extract, flour, chocolate powder and salt. Fondant icing: Sugar, corn syrup, palm oil, natural and artificial flavorings, gum tragacanth, titanium dioxide, glycerine, cellulose gum, modified corn starch, potassium sorbate, acetic acid, coloring. Writing (select cookie designs): Edible food coloring.