Shipping policy

Shipping Vendor Until further notice, all orders are shipped via UPS and FedEx.

Order Turnaround We currently ship orders on Saturday, Sunday and Monday to assure deliveries by early to midweek, depending on location. If your order requires gathering additional information (e.g. logo or photo images) your order may take longer to ship – please respond to any emails from Lindy’s Cookie Studio in a timely manner.

Need them for a specific date? Exceptions are made for corporate and/or events that require delivery at a specific time. Related, if you have a specific date you want your cookies to arrive (for example, you are ordering on February 11, but want them to arrive on February 25, please email and let us know after you’ve ordered and we can make the appropriate shipping arrangements.

Delivery Delivery in Chicago is a $10 flat rate. Delivery in the metro Chicago area is a $16 flat rate and includes the following counties: Suburban Cook, DuPage, Kane, Kendall, Lake, McHenry and Will.

Local Pick-Up At this time we are not allowed to permit pick-up at our commercial kitchen. Local pickup in the Bronzeville neighborhood can be arranged, with the specific location being provided with a paid order.